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From: Evidence for Change E4C Business Solutions <e4ccsolutions@gmail.com>
Date: Tue, 3 Jun 2025 11:17:59 +0200
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Message-ID: <CACmt8kTVG3h4=rewK7zzcT0ZF+2mEhGJKf_vK5csx6QiUBnzEQ@mail.gmail.com>
Subject: NCIC CUSTOMER SATISFACTION SURVEY 2024/2025
To: Evidence for Change E4C Business Solutions <e4ccsolutions@gmail.com>
Cc: george.chapotera@ncic.mw, rchinula@gmail.com, wkachaka@gmail.com
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Content preview: Dear Esteemed Stakeholder, Kindly be informed that the National
Construction Industry Council (NCIC) through its consultants, Evidence for
Change (E4C) Solutions is conducting a 2024/2025 Customer Satisfaction Survey.
As a stak [...]
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--000000000000017bae0636a75c5f
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Dear Esteemed Stakeholder,
Kindly be informed that the National Construction Industry Council (NCIC)
through its consultants, Evidence for Change (E4C) Solutions is conducting
a 2024/2025 Customer Satisfaction Survey. As a stakeholder of NCIC, you are
hereby notified of this undertaking and invited to participate in the
survey.
This initiative aims to develop a Customer Satisfaction Index for NCIC to
enhance the Knowledge Attitudes and Practices in the construction Industry.
Be rest assured, that your responses will remain confidential and will only
be used for research purposes.
If you have already completed the survey i.e. the researcher's team already
interviewed you, please disregard this email. Otherwise, we kindly request
you to complete it by *Thursday 12th June, 2025*. The survey should take
approximately 10 minutes.
*Please access the survey using the following link:*
https://ee.kobotoolbox.org/x/OdE1c03m
For any inquiries or to confirm this request, you may contact Mr. George
Chapotera at 0888865976. or reach out to the NCIC help desk at the contact
details provided below.
Thank you for your support and valuable input.
Kind Regards
Evidence for Change Business Solutions
Area 3 Glyn Jones Road, Ching=E2=80=99onga House
Before Lilongwe Water Board
P.O. Box 31781, Lilongwe 3
Tel +265999551425/+265999969979
Email: info@e4cafrica.org
*www.e4cafrica.org <http://www.e4cafrica.org/>*
Or
National Construction Industry Council (NCIC)
Private Bag A146
Lilongwe, Malawi.
Email: * ncic@ncic.mw <ncic@ncic.mw>, george.chapotera@ncic.mw
<george.chapotera@ncic.mw>*
*www. <http://www.ncicmw.com/>ncic.mw <http://ncic.mw/>*
--000000000000017bae0636a75c5f
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
<div dir=3D"ltr"><br><div><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 8p=
t;line-height:13.91px;font-family:Calibri,sans-serif"><span style=3D"color:=
rgb(0,32,96)"><font size=3D"4">Dear Esteemed Stakeholder,</font></span></p>=
<p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;text-align:justify;=
line-height:normal;background-image:initial;background-position:initial;bac=
kground-size:initial;background-repeat:initial;background-origin:initial;ba=
ckground-clip:initial;font-family:Calibri,sans-serif"><font size=3D"4"><spa=
n style=3D"color:rgb(0,32,96)">=C2=A0</span>=C2=A0</font></p><p class=3D"Ms=
oNormal" style=3D"margin:0cm 0cm 0.0001pt;text-align:justify;line-height:no=
rmal;background-image:initial;background-position:initial;background-size:i=
nitial;background-repeat:initial;background-origin:initial;background-clip:=
initial;font-family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)">=
<font size=3D"4">Kindly be informed that the National Construction Industry=
Council (NCIC) through its consultants, Evidence for Change (E4C) Solution=
s is conducting a 2024/2025 Customer Satisfaction Survey. As a stakeholder =
of NCIC, you are hereby notified of this undertaking=C2=A0and=C2=A0invited =
to participate in the survey.</font></span></p><p class=3D"MsoNormal" style=
=3D"margin:0cm 0cm 0.0001pt;text-align:justify;line-height:normal;backgroun=
d-image:initial;background-position:initial;background-size:initial;backgro=
und-repeat:initial;background-origin:initial;background-clip:initial;font-f=
amily:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font size=3D"=
4">=C2=A0</font></span></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0=
.0001pt;text-align:justify;line-height:normal;background-image:initial;back=
ground-position:initial;background-size:initial;background-repeat:initial;b=
ackground-origin:initial;background-clip:initial;font-family:Calibri,sans-s=
erif"><font size=3D"4"><span style=3D"color:rgb(0,32,96)">This initiative a=
ims to develop a Customer Satisfaction Index for=C2=A0</span>NCIC=C2=A0<spa=
n style=3D"color:rgb(0,32,96)">to enhance the Knowledge Attitudes and Pract=
ices in the construction Industry. Be rest assured, that your responses wil=
l remain confidential and will only be used for research purposes.</span></=
font></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;text-align=
:justify;line-height:normal;background-image:initial;background-position:in=
itial;background-size:initial;background-repeat:initial;background-origin:i=
nitial;background-clip:initial;font-family:Calibri,sans-serif"><font size=
=3D"4">=C2=A0</font></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.00=
01pt;text-align:justify;line-height:normal;background-image:initial;backgro=
und-position:initial;background-size:initial;background-repeat:initial;back=
ground-origin:initial;background-clip:initial;font-family:Calibri,sans-seri=
f"><font size=3D"4"><span style=3D"color:rgb(0,32,96)">If you have already =
completed the survey i.e. the researcher's team already interviewed=C2=
=A0 you, please disregard this email. Otherwise, we kindly request you to c=
omplete it by=C2=A0</span><b>Thursday 12<sup>th</sup>=C2=A0June, 2025</b>.<=
span style=3D"color:rgb(0,32,96)">=C2=A0The survey should take approximatel=
y 10 minutes.</span></font></p><p class=3D"MsoNormal" style=3D"margin:0cm 0=
cm 0.0001pt;text-align:justify;line-height:normal;background-image:initial;=
background-position:initial;background-size:initial;background-repeat:initi=
al;background-origin:initial;background-clip:initial;font-family:Calibri,sa=
ns-serif"><span style=3D"color:rgb(0,32,96)"><font size=3D"4">=C2=A0</font>=
</span></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;text-ali=
gn:justify;line-height:normal;background-image:initial;background-position:=
initial;background-size:initial;background-repeat:initial;background-origin=
:initial;background-clip:initial;font-family:Calibri,sans-serif"><font size=
=3D"4"><b><span style=3D"color:rgb(0,32,96)">Please access the survey using=
the following link:</span></b>=C2=A0=C2=A0<a href=3D"https://ee.kobotoolbo=
x.org/x/OdE1c03m" target=3D"_blank"><span style=3D"color:rgb(5,99,193)">htt=
ps://ee.kobotoolbox.org/x/OdE1c03m</span></a></font></p><p class=3D"MsoNorm=
al" style=3D"margin:0cm 0cm 0.0001pt;text-align:justify;line-height:normal;=
background-image:initial;background-position:initial;background-size:initia=
l;background-repeat:initial;background-origin:initial;background-clip:initi=
al;font-family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font=
size=3D"4">=C2=A0</font></span></p><p class=3D"MsoNormal" style=3D"margin:=
0cm 0cm 0.0001pt;text-align:justify;line-height:normal;background-image:ini=
tial;background-position:initial;background-size:initial;background-repeat:=
initial;background-origin:initial;background-clip:initial;font-family:Calib=
ri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font size=3D"4">For any =
inquiries or to confirm this request, you may contact Mr. George Chapotera =
at 0888865976. or reach out to the NCIC help desk at the contact details pr=
ovided below.</font></span></p><p class=3D"MsoNormal" style=3D"margin:0cm 0=
cm 0.0001pt;line-height:normal;background-image:initial;background-position=
:initial;background-size:initial;background-repeat:initial;background-origi=
n:initial;background-clip:initial;font-family:Calibri,sans-serif"><span sty=
le=3D"color:rgb(0,32,96)"><font size=3D"4">=C2=A0</font></span></p><p class=
=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-height:normal;backgrou=
nd-image:initial;background-position:initial;background-size:initial;backgr=
ound-repeat:initial;background-origin:initial;background-clip:initial;font-=
family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font size=3D=
"4">Thank you for your support and valuable input.</font></span></p><p clas=
s=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-height:normal;backgro=
und-image:initial;background-position:initial;background-size:initial;backg=
round-repeat:initial;background-origin:initial;background-clip:initial;font=
-family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font size=
=3D"4">=C2=A0</font></span></p><p class=3D"MsoNormal" style=3D"margin:0cm 0=
cm 0.0001pt;line-height:normal;background-image:initial;background-position=
:initial;background-size:initial;background-repeat:initial;background-origi=
n:initial;background-clip:initial;font-family:Calibri,sans-serif"><font siz=
e=3D"4">=C2=A0=C2=A0</font></p><p class=3D"MsoNormal" style=3D"margin:0cm 0=
cm 0.0001pt;line-height:normal;background-image:initial;background-position=
:initial;background-size:initial;background-repeat:initial;background-origi=
n:initial;background-clip:initial;font-family:Calibri,sans-serif"><span sty=
le=3D"color:rgb(0,32,96)"><font size=3D"4">Kind Regards</font></span></p><p=
class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-height:normal;ba=
ckground-image:initial;background-position:initial;background-size:initial;=
background-repeat:initial;background-origin:initial;background-clip:initial=
;font-family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font s=
ize=3D"4">=C2=A0</font></span></p><p class=3D"MsoNormal" style=3D"margin:0c=
m 0cm 0.0001pt;line-height:normal;background-image:initial;background-posit=
ion:initial;background-size:initial;background-repeat:initial;background-or=
igin:initial;background-clip:initial;font-family:Calibri,sans-serif"><span =
style=3D"color:rgb(0,32,96)"><font size=3D"4">Evidence for Change Business =
Solutions=C2=A0</font></span></p><p class=3D"MsoNormal" style=3D"margin:0cm=
0cm 0.0001pt;line-height:normal;background-image:initial;background-positi=
on:initial;background-size:initial;background-repeat:initial;background-ori=
gin:initial;background-clip:initial;font-family:Calibri,sans-serif"><span s=
tyle=3D"color:rgb(0,32,96)"><font size=3D"4">Area 3 Glyn Jones Road, Ching=
=E2=80=99onga House</font></span></p><p class=3D"MsoNormal" style=3D"margin=
:0cm 0cm 0.0001pt;line-height:normal;background-image:initial;background-po=
sition:initial;background-size:initial;background-repeat:initial;background=
-origin:initial;background-clip:initial;font-family:Calibri,sans-serif"><sp=
an style=3D"color:rgb(0,32,96)"><font size=3D"4">Before Lilongwe Water Boar=
d</font></span></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;=
line-height:normal;background-image:initial;background-position:initial;bac=
kground-size:initial;background-repeat:initial;background-origin:initial;ba=
ckground-clip:initial;font-family:Calibri,sans-serif"><span style=3D"color:=
rgb(0,32,96)"><font size=3D"4">P.O. Box 31781, Lilongwe 3</font></span></p>=
<p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-height:normal;=
background-image:initial;background-position:initial;background-size:initia=
l;background-repeat:initial;background-origin:initial;background-clip:initi=
al;font-family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"><font=
size=3D"4">Tel +265999551425/+265999969979</font></span></p><p class=3D"Ms=
oNormal" style=3D"margin:0cm 0cm 0.0001pt;line-height:normal;background-ima=
ge:initial;background-position:initial;background-size:initial;background-r=
epeat:initial;background-origin:initial;background-clip:initial;font-family=
:Calibri,sans-serif"><font size=3D"4"><span style=3D"color:rgb(0,32,96)">Em=
ail:=C2=A0</span><span style=3D"color:rgb(5,99,193)">=C2=A0<a href=3D"mailt=
o:info@e4cafrica.org" target=3D"_blank"><span style=3D"color:rgb(5,99,193)"=
>info@e4cafrica.org</span></a></span></font></p><p class=3D"MsoNormal" styl=
e=3D"margin:0cm 0cm 0.0001pt;line-height:normal;background-image:initial;ba=
ckground-position:initial;background-size:initial;background-repeat:initial=
;background-origin:initial;background-clip:initial;font-family:Calibri,sans=
-serif"><u><span style=3D"color:rgb(5,99,193)"><font size=3D"4"><a href=3D"=
http://www.e4cafrica.org/" target=3D"_blank">www.e4cafrica.org</a></font></=
span></u></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-h=
eight:normal;background-image:initial;background-position:initial;backgroun=
d-size:initial;background-repeat:initial;background-origin:initial;backgrou=
nd-clip:initial;font-family:Calibri,sans-serif"><span style=3D"color:rgb(0,=
32,96)"><font size=3D"4">=C2=A0</font></span></p><p class=3D"MsoNormal" sty=
le=3D"margin:0cm 0cm 0.0001pt;line-height:normal;background-image:initial;b=
ackground-position:initial;background-size:initial;background-repeat:initia=
l;background-origin:initial;background-clip:initial;font-family:Calibri,san=
s-serif"><span style=3D"color:rgb(0,32,96)"><font size=3D"4">Or</font></spa=
n></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-height:n=
ormal;background-image:initial;background-position:initial;background-size:=
initial;background-repeat:initial;background-origin:initial;background-clip=
:initial;font-family:Calibri,sans-serif"><span style=3D"color:rgb(0,32,96)"=
><font size=3D"4">=C2=A0</font></span></p><p class=3D"MsoNormal" style=3D"m=
argin:0cm 0cm 0.0001pt;line-height:normal;background-image:initial;backgrou=
nd-position:initial;background-size:initial;background-repeat:initial;backg=
round-origin:initial;background-clip:initial;font-family:Calibri,sans-serif=
"><span style=3D"color:rgb(83,83,83)"><font size=3D"4">National Constructio=
n Industry Council (NCIC)<br>Private Bag A146<br>Lilongwe, Malawi.</font></=
span></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-heigh=
t:normal;background-image:initial;background-position:initial;background-si=
ze:initial;background-repeat:initial;background-origin:initial;background-c=
lip:initial;font-family:Calibri,sans-serif"><font size=3D"4"><span style=3D=
"color:rgb(0,32,96)">Email:=C2=A0</span><u><span style=3D"color:rgb(5,99,19=
3)">=C2=A0<a href=3D"mailto:ncic@ncic.mw" target=3D"_blank">ncic@ncic.mw</a=
>,=C2=A0<a href=3D"mailto:george.chapotera@ncic.mw" target=3D"_blank"><span=
style=3D"color:rgb(5,99,193)">george.chapotera@ncic.mw</span></a></span></=
u></font></p><p class=3D"MsoNormal" style=3D"margin:0cm 0cm 0.0001pt;line-h=
eight:normal;background-image:initial;background-position:initial;backgroun=
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