Mini Shell

<?php
session_start();
require_once 'config/config.php';

if (!isset($_GET['complaint_id'])) {
    echo '<p style="text-align: center; color: #666;">No complaint selected.</p>';
    exit;
}

$complaintId = mysqli_real_escape_string($conn, $_GET['complaint_id']);

// Fetch all responses from responce_trend table with user details
$query = "SELECT rt.*, 
          aa.Full_Name as UserName, aa.Position as UserPosition,
          from_admin.Full_Name as FromUserName, from_admin.Position as FromPosition
          FROM responce_trend rt
          LEFT JOIN admin_accounts aa ON rt.UserID = aa.id
          LEFT JOIN admin_accounts from_admin ON rt.`From` = from_admin.id
          WHERE rt.ComplaintID = '$complaintId'
          ORDER BY rt.Responce_TrendID DESC";

$result = mysqli_query($conn, $query);

if (!$result || mysqli_num_rows($result) == 0) {
    echo '<p style="text-align: center; color: #666;"><i class="fa fa-info-circle"></i> No file trail records found for this file.</p>';
    exit;
}

$allRecords = [];
while ($row = mysqli_fetch_assoc($result)) {
    $allRecords[] = $row;
}
?>

<table class="file-trail-table">
    <thead>
       
            <th>#</th>
            <th>Date</th>
            <th>From (Forwarded By)</th>
            <th>To (Assigned To)</th>
            <th>Response</th>
            <th>Remarks</th>
            <th>Status</th>
            <th>Attachment</th>
        </tr>
    </thead>
    <tbody>
        <?php 
        $counter = 1;
        foreach ($allRecords as $record): 
            // Format user name and position
            $userName = $record['UserName'] ?? '';
            $userPosition = $record['UserPosition'] ?? '';
            $formattedUserName = '';
            
            if (!empty($userName)) {
                $formattedUserName = '<span class="user-name">' . htmlspecialchars($userName) . '</span>';
                if (!empty($userPosition)) {
                    $formattedUserName .= '<span class="user-position">' . htmlspecialchars($userPosition) . '</span>';
                }
            } elseif (!empty($record['UserID'])) {
                $nameQuery = "SELECT Full_Name, Position FROM admin_accounts WHERE id = '" . $record['UserID'] . "'";
                $nameResult = mysqli_query($conn, $nameQuery);
                if ($nameResult && mysqli_num_rows($nameResult) > 0) {
                    $nameData = mysqli_fetch_assoc($nameResult);
                    $formattedUserName = '<span class="user-name">' . htmlspecialchars($nameData['Full_Name']) . '</span>';
                    if (!empty($nameData['Position'])) {
                        $formattedUserName .= '<span class="user-position">' . htmlspecialchars($nameData['Position']) . '</span>';
                    }
                } else {
                    $formattedUserName = '<span class="user-name">Unknown User</span>';
                }
            } else {
                $formattedUserName = '<span class="user-name">System</span>';
            }
            
            // Format forwarded from info
            $fromName = $record['FromUserName'] ?? '';
            $fromPosition = $record['FromPosition'] ?? '';
            $formattedFromName = '';
            
            if (!empty($fromName)) {
                $formattedFromName = '<span class="user-name">' . htmlspecialchars($fromName) . '</span>';
                if (!empty($fromPosition)) {
                    $formattedFromName .= '<span class="user-position">' . htmlspecialchars($fromPosition) . '</span>';
                }
            } elseif (!empty($record['From'])) {
                $fromQuery = "SELECT Full_Name, Position FROM admin_accounts WHERE id = '" . $record['From'] . "'";
                $fromResult = mysqli_query($conn, $fromQuery);
                if ($fromResult && mysqli_num_rows($fromResult) > 0) {
                    $fromData = mysqli_fetch_assoc($fromResult);
                    $formattedFromName = '<span class="user-name">' . htmlspecialchars($fromData['Full_Name']) . '</span>';
                    if (!empty($fromData['Position'])) {
                        $formattedFromName .= '<span class="user-position">' . htmlspecialchars($fromData['Position']) . '</span>';
                    }
                } else {
                    $formattedFromName = '<span class="user-name">System</span>';
                }
            } else {
                $formattedFromName = '<span class="user-name">System</span>';
            }
            
            // Format status with appropriate class
            $status = $record['Status'] ?? '';
            $statusClass = 'status-pending-small';
            if (strtolower($status) == 'open' || strtolower($status) == 'new') {
                $statusClass = 'status-open-small';
            } elseif (strpos(strtolower($status), 'progress') !== false || strtolower($status) == 'in progress') {
                $statusClass = 'status-progress-small';
            } elseif (strtolower($status) == 'closed' || strtolower($status) == 'completed') {
                $statusClass = 'status-closed-small';
            }
            
            // Format date
            $responseDate = !empty($record['Responce_Date']) ? date('Y-m-d H:i:s', strtotime($record['Responce_Date'])) : 'N/A';
            
            // Check if there's an attachment
            $hasAttachment = !empty($record['Attachment']);
        ?>
        <tr>
            <td style="text-align: center; width: 40px;"><?php echo $counter++; ?></td>
            <td class="date-time"><?php echo htmlspecialchars($responseDate); ?></td>
            <td><?php echo $formattedFromName; ?></td>
            <td><?php echo $formattedUserName; ?></td>
            <td class="response-text">
                <?php 
                $response = $record['Responce'] ?? '';
                if (!empty($response)) {
                    echo nl2br(htmlspecialchars(substr($response, 0, 200)));
                    if (strlen($response) > 200) {
                        echo '...';
                    }
                } else {
                    echo '<span style="color: #95a5a6;">No response</span>';
                }
                ?>
            </td>
            <td class="remarks-text">
                <?php 
                $remarks = $record['Remarks'] ?? '';
                if (!empty($remarks)) {
                    echo nl2br(htmlspecialchars(substr($remarks, 0, 150)));
                    if (strlen($remarks) > 150) {
                        echo '...';
                    }
                } else {
                    echo '<span style="color: #95a5a6;">-</span>';
                }
                ?>
            </td>
            <td>
                <span class="status-badge-small <?php echo $statusClass; ?>">
                    <?php echo htmlspecialchars($status ?: 'N/A'); ?>
                </span>
            </td>
            <td>
                <?php if ($hasAttachment): ?>
                    <a href="Uploads/<?php echo htmlspecialchars($record['Attachment']); ?>" target="_blank" class="attachment-link">
                        <i class="fa fa-download"></i> Download
                    </a>
                <?php else: ?>
                    <span style="color: #95a5a6;">-</span>
                <?php endif; ?>
            </td>
        </tr>
        <?php endforeach; ?>
    </tbody>
</table>